Welcome to VastTrips
These terms and conditions outline the rules and regulations for the use of the VastTrips website.
VastTrips is located in Kingston, Jamaica. Our mailing address is:
Unit #19, 34 Lady Musgrave Road, Kingston 5, Jamaica
By accessing this website, we assume you accept these terms and conditions in full. Do not continue to use VastTrips's website if you do not accept all the terms and conditions stated on this page.
The purpose of this website is to help travelers in getting vacation rentals and tours. This includes determining the availability of properties/tours as well as making legitimate personal booking inquiries and payment transactions. The use of this website for any other purpose is strictly prohibited.
This website is offered to you upon your acceptance of these terms and conditions (collectively, the "Agreement"). When you access any aspect of this website you are bounded by the Agreement. It is recommended that you read all the terms and conditions. If you do not agree with any of the terms, then you should not use this website. We reserve the right to modify these conditions without prior notice. It is advised that you return to this page periodically to see the updates. Updated terms are also displayed once logged in.
1) VastTrips assist travelers in finding vacation rentals and tours. It is to be noted that we are not a travel agency, nor do we own any of the listings. The listed properties and tours belong to owners from around the globe. All aspects of the transaction will be handled by the owners except for payments, alterations and cancellations.
2) As a Host, once you accept this Agreement you are always obligated to provide accurate information about your listings. You also give us the right to publish and use this information.
The following terminology applies to these Terms and Conditions, Privacy Statement and Disclaimer Notice and any or all Agreements: “Client”, “You” and “Your” refers to you, the person accessing this website and accepting the Company’s terms and conditions. “The Company”, “Ourselves”, “We”, “Our” and “Us”, refers to our Company. “Party”, “Parties”, or “Us”, refers to both the Client and ourselves, or either the Client or ourselves. All terms refer to the offer, acceptance and consideration of payment necessary to undertake the process of our assistance to the Client in the most appropriate manner, whether by formal meetings of a fixed duration, or any other means, for the express purpose of meeting the Client’s needs in respect of provision of the Company’s stated services/products, in accordance with and subject to, prevailing law of Jamaica. Any use of the above terminology or other words in the singular, plural, capitalization and/or he/she or they, are taken as interchangeable and therefore as referring to same.
We do not manage or own any of the listed vacation rentals. This website is solely for the purpose of vacation rental and tour services for travelers, property owners and tour providers. All users should read all information listed by the Hosts before making any reservation.
We do not take responsibility for the communications between the traveler and the Host. All aspects of the listing will be handled by the Host. This means that the accuracy of the listing, price as well as the quality is determined by the Host.
Several Listings may require approval from VastTrips before it can be viewed by potential customers. These listings include Airport Transfers, Activities and Events.
Once approval is given, the Host/Listing Manager will have access to adjust the listing. This review process ensures that all required documentations are submitted.
Please note that we assume no liability for legal compliance pertaining to listings on VastTrips. We are legally obligated to provide information about your listing in cases of governmental investigations.
You are responsible for obtaining access to the Website, and that access may involve third-party fees (such as Internet service provider or airtime charges). In addition, you must provide and are responsible for all equipment necessary to access the Website. You may not bypass any measures that have been implemented to prevent or restrict access to this Website. Any unauthorized access to the Website by you (including any such access or use that involves in any way an account you may establish on the Website or any device you may use to access the Website) shall terminate the permission or license granted to you by VastTrips. VastTrips reserves the right to refuse or cancel any registration for this Website, remove any person from the Website and prohibit any person from using the Website for any reason whatsoever, and to limit or terminate your access to or use of the Website at any time without notice. VastTrips neither warrants nor represents that your use of the Content available on this Website will not infringe rights of third parties not affiliated with VastTrips. Termination of your access or use will not waive or affect any other right or relief to which VastTrips may be entitled, at law or in equity.
VastTrips may, in its sole discretion, choose to not process or to cancel your order in certain circumstances. This may occur, for example, when the product or service you wish to purchase is out of stock or has been mispriced, we suspect the request is fraudulent, or in other circumstances VastTrips deems appropriate in its sole discretion. VastTrips also reserves the right, in its sole discretion, to take steps to verify your identity to process your order. VastTrips will either not charge you or refund the charges for orders that we do not process or cancel.
VastTrips accepts returns on certain merchandise on a case-by-case basis. For VastTrips's Return Policy, which may change from time to time, please see https://www.VastTrips.com/returns.
Unless otherwise stated, VastTrips and/or it’s licensors own the intellectual property rights for all material on VastTrips. All intellectual property rights are reserved. You may view and/or print pages from https://www.vasttrips.com for your own personal use subject to restrictions set in these terms and conditions.
You must not:
The following organizations may link to our Web site without prior written approval:
The trademarks, logos, and service marks (collectively the “Trademarks”) displayed on this Website are registered and unregistered trademarks of VastTrips and others. Nothing contained on this Website should be construed as granting, by implication, estoppel, or otherwise, any license or right to use any Trademark displayed on this Website without the written permission of VastTrips or such third party that may own the Trademarks displayed on this Website. Your misuse of the Trademarks displayed on this Website, or any other Content on this Website, except as provided herein, is strictly prohibited.
The right to use this VasTrips.com extends to the uses in this Agreement. You agree not to:
The license to use the Website only extends to the uses expressly described herein. The content and information on this Website (including, but not limited to, price and availability of vacation rental properties and travel services), as well as the infrastructure used to provide such content and information, is proprietary to us or our suppliers and providers. You agree not to otherwise modify, copy, distribute, transmit, display, perform, reproduce, publish, license, create derivative works from, transfer, or sell or re-sell any information, software, products, or services obtained from or through this Website. Additionally, you agree not to:
(i) Copy, modify, reproduce, transfer, sell or resell any information products or services from this website;
(ii) Use this website to conduct fraudulent activities such as fake reservations.
(iii) Manage content of this website using any online robots or software unless given written permission.
(vii) Posting false, inaccurate or misleading feedback, ratings and reviews that may degrade the quality of the feedbacks;
(ix) post or transmit any false, inaccurate, misleading, unlawful, threatening, libelous, defamatory, obscene, indecent, inflammatory, pornographic or profane material or any material that could constitute or encourage conduct that would be considered a criminal offense, give rise to civil liability, or otherwise violate any law; or for any other purpose that is unlawful or prohibited by this Agreement.
VastTrips provide promotional emails. If you do not want to receive these types of emails, please click the opt out option. We also protect your account information. Only general information about account holders will be displayed by our website.
VastTrips has adopted a policy of terminating, in appropriate circumstances and at VastTrips' sole discretion, subscribers or account holders who are deemed to be repeat infringers. VastTrips may also at its sole discretion limit access to the Website and/or terminate the accounts of any users who infringe any intellectual property rights of others, whether or not there is any repeat infringement. If you believe that an account holder or subscriber is a repeat infringer, please provide information sufficient for us to verify that the account holder or subscriber is a repeat infringer when filing your notice.
VastTrips reserves the right to change the terms, conditions, and notices under which this Web site is offered.
You will be required to set a password in connection with your use of this Website. You will be responsible to maintain the confidentiality of your password and account and will be solely responsible for all activities that occur under your password and account. If you have any reason to believe or become aware of any loss, theft or unauthorized use of your login credentials, notify VastTrips immediately. VastTrips may assume that any communications we receive from your email or other address, or communications that are associated with your login credentials or your account on this Website, have been made by you unless we receive notice indicating otherwise.
When you use the Website or send emails to VastTrips, you are communicating with VastTrips electronically. You consent to receive electronically any communications related to your use of this Website. VastTrips will communicate with you by email or by posting notices on this Website. You agree that all agreements, notices, disclosures and other communications that are provided to you electronically satisfy any legal requirement that such communications be in writing. All notices from VastTrips intended for receipt shall be deemed delivered and effective when sent to the email address you provide on the Website.
Only customers who have stayed at a Property or done a Tour, Event or Airport Transfer will be invited by VastTrips to comment on their trip at the relevant places and to provide a score for certain aspects of their stay or may receive a rating request during their stay.
The completed guest review (including submitted rating during your stay) may be (a) uploaded onto the relevant Host’s information page on our Platform for the sole purpose of informing (future) customers of your opinion of the service (level) and quality of the Host and (b) (wholly or partly) used and placed by VastTrips at its sole discretion (e.g. for marketing, promotion, or improvement of our service) on our Platform or such social media platforms, newsletters, special promotions, apps, or other channels owned, hosted, used, or controlled by VastTrips and our business partners. In order to offer and maintain recent (and therefore relevant) reviews, reviews can only be submitted within a limited period of time (28 days) after a stay and each review will only be available for a limited period of time (24 months) after posting. The default ranking of the reviews is by date of submission relative to a few additional criteria (such as language, reviews with comments). We reserve the right to adjust, refuse, or remove reviews at our sole discretion insofar it violates our review policy. VastTrips does not compensate or otherwise reward a customer for completing a review. The guest review form should be regarded as a survey and does not include any (further commercial) offers, invitations, or incentives whatsoever. VastTrips undertakes to use its best efforts to monitor and remove reviews that include obscenities or the mention of an individual’s name or reference to stolen goods.
VastTrips will not accept reviews which include:
VastTrips is entitled to terminate its relationship for whatever reason (including in the event of breach of contract or (filing for) bankruptcy) with due observance of the relevant notice period as agreed between both parties.
The prices as offered by the Hosts on our Platform are highly competitive. All prices for your Trip are displayed including VAT/sales tax and all other taxes (subject to change of such taxes) and fees, unless stated differently on our Platform or the confirmation email/ticket. Tour prices are per person.
Sometimes cheaper rates are available on our Platform for a specific stay, product or service, however, these rates made available by Hosts may carry special restrictions and conditions, for example non-cancelable and non-refundable. Please check the relevant product, service and reservation conditions and details thoroughly for any such conditions prior to making your reservation.
The Crossed-out rates indicate that there is a discount for that particular that day or for your selected dates.
Listing prices and concessionary rates are specified by the Listing Manager. The Listing Manager reserves the right to change prices and rates displayed on the Website. The booking price will be the price or rate of the ticket displayed at the time of checkout. All counteroffers should be directed to the Listing Manager using the website’s messaging tool. The Listing Manager will determine whether to accept or decline a counteroffer at their sole discretion.
A valid credit card is required in order to process bookings on our website. Some bookings can be processed without payment. These are considered as
A valid government ID is required for some listings on our website. This is an option configured by the host for each listing. All hosts are required to upload a government ID for verification.
Customers are given 1 month to upload new Government Issued IDs once their previously uploaded ID has expired. A notification will be sent to indicate that your ID is about to expire or has expired. One month after the expiration date, the customers and hosts will no longer be able to process a booking on the website. However, you will be given access to basic features such as send messages and view reservations.
VastTrips facilitates the communication between Hosts and Guests using the messaging feature. This feature allows the user to see when persons are online and also when recipients have read messages. The listing page also indicates when Hosts are online and displays how long since their most recent activity within 24 hours.
Notifications are sent to both hosts and guests. These range from inquiries to booking confirmation emails.
Booking charges are Non-Refundable. All other refunds are issued under the following cases:
A guest can cancel any booking up to 2 days prior to the booking date. The cancellation policy will dictate if the guest will be refunded.
Guests will receive a refund minus booking fees/charges if they cancel any booking up to 24 hours after making the booking and the cancellation is more than 7 days before the start date of the booking. Guest cancellations will incur a charge for guest cancellations if no booking fee was applied to the booking.
Guests will receive a full refund (minus booking fee) if they cancel at least 1 week before the start of their reservation.
Guests will receive a 50% refund if they cancel at least 30 days prior to the start of their reservation. Guests will receive a 25% refund if they cancel at least 14 days prior to the start of their reservation.
Guests will receive a 50% refund if they cancel at least 30 days prior to the start of their reservation.
Guests will receive a 50% refund if they cancel at least 60 days prior to the start of their reservation. Guests will receive a 25% refund if they cancel at least 30 days prior to the start of their reservation.
No refunds will be given for bookings cancelled by guests.
Guests will receive a full refund once the property booking is cancelled by the host. This overrides any of the cancellation policies stated above. Hosts will be charged a cancellation fee which is 5% of the booking total.
Guests will receive a 100% refund if the violation was found to be done by the Host. Guests will receive a refund minus booking charges if the violation is found to be done by the guest (This excludes fraudulent cases, otherwise a 100% refund will be processed back to the card used for the booking).