How d I submit a security deposit claim?

Claims can only be made for a property listing. Your booking must be a past booking or has already started.

To make a claim

  • click host at the top of your page then select booking from the menu.
  • Click past bookings at the top left side of the bookings page.
  • Select the booking you want to make a claim for then click the view details button beside it.
  • On the booking details page, scroll to the security deposit section and click (did you have any damages? (create claim) written in blue.
  • The create claim page will come up, enter the required information and click create claim.
  • You can also submit evidence to prove your claim. Click upload evidence at the right side of the page. 

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